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Although Date.com is one of the most affordable dating sites with enough popularity to include a significant amount of profiles, we do not suggest you use the site if you are trying to meet someone special.
As many of the other untrustworthy dating sites try to do, Date.com attempts to make you think that it is free to use, at least before you sign up to use the service. The website is not transparent, it is unreliable even though it has a decent grade with the Better Business Bureau, and the profiles have a lot to be desired.
The most redeeming factor about Date.com is the price tag – it's an affordable dating website, but the quality of the service and the overall reliability are definitely not the best. We advise you to look elsewhere, but read our review to see if it's something you might be interested in.
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Transparency |
0.5 / 2.5 |
Out of the four categories MarriageServices.org rates dating sites on, transparency is the category Date.com gets the lowest score in.
The only thing Date.com allows you to do, as far as transparency goes, is browse through the existing profiles, pictures, info, etc. without actually having to pay money.
Date.com does not make their contact information easy to find; you can find the information on BBB.org, but that is no excuse. The only contact information Date.com posts on their website is their postal address. If you want to contact them in another way, you will need to fill in the submission form on their contact page.
The prices for membership on Date.com can only be seen once you have signed up with the website and submitted your personal information. Once you sign up, you will not be able to avoid their "Upgrade page." The biggest problem we have with Date.com's transparency is the fact that they attempt to make themselves look like a free dating site when in reality they are not. You can make a profile and browse for free, but if you want to actually communicate with other members, you will need to pay.
Date.com does not give a clear description of their services unless you navigate your way into their "contact us" page, which does not make sense. Even then, you will be unsure of the services they offer. Finally, there is no human name posted on the site to represent the company.
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Reliablity |
1.5 / 2.5 |
Although Date.com might seem reliable when you first take a look at it, we would advise you avoid it altogether.
Date.com gains points for maintaining a "B+" rating with the Better Business Bureau, even though 36% of their complaints in the last 36 months were "administratively closed" instead of resolved. Date.com also posts its privacy policies clearly on their website and also uses a well-respected security system to allow for secure payments.
The problems with Date.com's reliability are found when you search online for complaints about the dating site. Many people say that Date.com has many, many fake or dead profiles, and they also say that Date.com makes it incredibly difficult, almost impossible, to cancel your account once you have paid to become an official member.
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Quality |
1.5 / 2.5 |
The quality of Date.com is not the best, but it's not the worst. If you are looking for a dating site that offers extensive profiles, you should look elsewhere. The profiles at Date.com are not very intricate, offering you only the most basic ways to describe yourself and who you are looking for.
Date.com does a decent job when it comes to browsing. The dating site offers both a basic and an advanced search engine to give you the option to search through the profiles yourself instead of simply being matched up by people who work for the site. Although their customer support team did not reply to me within the 24-hour period in which they said they would, they did send me an actual answer to my question; that is more than I can say for almost all of the dating sites MarriageServices.org has reviewed so far.
Unfortunately, Date.com does not offer some of the main features you might be looking for. As we mentioned, you will not get a very extensive profile at Date.com. Also, you will be limited in the fact that Date.com does not offer gift services, tours or trips of any kind, or many extra features at all. The only extra feature they offer is a free downloadable toolbar that will allow you to access and login to the website no matter where you are on your computer.
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Cost |
2.0 / 2.5 |
The most appealing aspect of using Date.com is the cost. Even though it is not the most technologically advanced dating websites you will find, their cost adds a lot of appeal.
To join Date.com for one year, it will cost you only $6.66 per month. For a 6-month membership, they will charge you $9.99 per month. A 3-month membership costs $13.32 per month and a single month membership will cost $19.95.
Date.com, as we mentioned above, provides a free downloadable toolbar to use. They also offer free downloadable chat software for paying members. They offer multiple payment options, but they lose a few points for the fact that they have hidden charges (they make non-members believe that the dating site is totally free).
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Total Score |
5.5 / 10 |
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